8:30 AM - 6:00 PM
Consulting - Providing solutions for clients by staffing their projects with skilled and reliable laser machining consultants.
Demonstrations - Showing you different machines by demo video, including operating tips & trics, introduction, and training that will help you learn to program on laser machines.
Sample Making - Making samples with our machine according to your materials, designs, sizes, and any other requirements.
Concept Creation - Creating a realistic concept that our machines meet your working projects, ideas or plans.
Sign A Contract - Signing a business contract after we negotiated an important agreement with you.
Place An Order - Placing an order to the production department and inform the after sales department to follow up.
Docking Manufacturing - Contacting the production department to start the machine manufacturing according to the requirements stipulated in the contract.
Assisting Inspection - Assisting the quality inspector to make the machine inspection after completed the machine production.
Shipping and Tracking - Arranging the logistics transportation of equipment and follow up the transportation status in time.
Confirming Receipt - Assisting customers in customs clearance, tax payment, and confirming receipt after the machine arrived at the destination.
Planning Training - After the customer received the machine, starting to make a 7-15 day training plan on the installation, operation and debugging of the machine.
Troubleshooting - Solving problems for customers, supporting those who are solving problems, or discovering new problems to solve.
Training - Launching a targeted training, whether the customer is a beginner or professional.
Programming - Teaching you how to use laser software, control system and how to complete a laser machining project.
Debugging - Identifying and removing errors from your laser machining, CNC programming, or operation.
Maintenance - Teaching you how to maintain your machine under different conditions, whether it's new or used.
Usability - Teaching you how to use your laser machine to achieve a defined goal effectively, efficiently and satisfactorily in a specific context.